Tuesday, November 9, 2010
When my wife and I started to think about Portal Gourmet, LLC, we considered social responsibility as one of our drives to do business responsibly. Right in the beginning, we thought about how beneficial our business would be to people in the community. Different visions crossed our mind, but we concluded that what we would like to see is a community that enriches itself and contributes to the well-being of others.
In order to reach this vision, we reflected on social responsibility programs that benefit people. We considered programs that set an example for others to imitate (Claiborne & Perkins, 2009). John Perkins stated (2009) “it’s not just about us” (p.103). Our business is about everyone, it is about “getting our hands dirty or making words into flesh” to demonstrate that we all can contribute to something bigger than ourselves (Claiborne & Perkins, 2009, p. 78).
We believe that Portal Gourmet, LLC must be concerned about the people we serve (Claiborne & Perkins, 2009). Therefore, a program was developed to start leading a positive change: “Stop Yelling in the Kitchen, Please”. The program is directed to kitchen staff to help them maintain calmness while they work in different areas of a restaurant.
Popular understanding to kitchen staff is that yelling to others in difficult times is common. While some people get used to being yelled at or yelling at others, not everyone can avoid the negative symptoms that carry this negative circumstance. Yelling is “to cry out or speak with a strong, loud, clear sound” (Dictionary.com, 2010). Yelling is a connotation of negative emotions such as anger, pain, or fear. In some circumstances, yelling indicates surprise or enthusiasm; however, in busy working environments, such as a restaurant, it is perceived as an indicator of a negative environment and a negative social connotation.
“Stop Yelling in the Kitchen, Please” teaches kitchen staff that they can communicate constructively without yelling. When stress is not caused by yelling, people can perform their duties with more efficiency, enthusiasm and effectiveness. Even though other stressing factors exist, by getting rid of the yelling, it decreases employee’s stress which is important for their well-being. “Stop Yelling in the Kitchen, Please” reminds kitchen staff that as humans, we all feel, think and reason. It reminds them that team work is founded upon the necessity of helping each other.
We believe this program will make an impact in the restaurant industry, and many people will accept it as a result of the vision that encompasses a noble mission (Claiborne & Perkins, 2009). This program will benefit kitchen staff, the patrons and the restaurant industry as a whole.
Bibliography
Claiborne, S. & Perkins, J. (2009). Follow me to freedom: Leading and following as an ordinary radical. Ventura, CA: Regal.
Dictionary.com (2010). Retrieved November 8, 2010 from http://dictionary.reference.com/browse/yell
In order to reach this vision, we reflected on social responsibility programs that benefit people. We considered programs that set an example for others to imitate (Claiborne & Perkins, 2009). John Perkins stated (2009) “it’s not just about us” (p.103). Our business is about everyone, it is about “getting our hands dirty or making words into flesh” to demonstrate that we all can contribute to something bigger than ourselves (Claiborne & Perkins, 2009, p. 78).
We believe that Portal Gourmet, LLC must be concerned about the people we serve (Claiborne & Perkins, 2009). Therefore, a program was developed to start leading a positive change: “Stop Yelling in the Kitchen, Please”. The program is directed to kitchen staff to help them maintain calmness while they work in different areas of a restaurant.
Popular understanding to kitchen staff is that yelling to others in difficult times is common. While some people get used to being yelled at or yelling at others, not everyone can avoid the negative symptoms that carry this negative circumstance. Yelling is “to cry out or speak with a strong, loud, clear sound” (Dictionary.com, 2010). Yelling is a connotation of negative emotions such as anger, pain, or fear. In some circumstances, yelling indicates surprise or enthusiasm; however, in busy working environments, such as a restaurant, it is perceived as an indicator of a negative environment and a negative social connotation.
“Stop Yelling in the Kitchen, Please” teaches kitchen staff that they can communicate constructively without yelling. When stress is not caused by yelling, people can perform their duties with more efficiency, enthusiasm and effectiveness. Even though other stressing factors exist, by getting rid of the yelling, it decreases employee’s stress which is important for their well-being. “Stop Yelling in the Kitchen, Please” reminds kitchen staff that as humans, we all feel, think and reason. It reminds them that team work is founded upon the necessity of helping each other.
We believe this program will make an impact in the restaurant industry, and many people will accept it as a result of the vision that encompasses a noble mission (Claiborne & Perkins, 2009). This program will benefit kitchen staff, the patrons and the restaurant industry as a whole.
Bibliography
Claiborne, S. & Perkins, J. (2009). Follow me to freedom: Leading and following as an ordinary radical. Ventura, CA: Regal.
Dictionary.com (2010). Retrieved November 8, 2010 from http://dictionary.reference.com/browse/yell
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3 comments:
Hey Max,
I've never worked in a kitchen before, but I can imagine that yelling is very common. I really like the program idea and the fact that it benefits charity is awesome!
Thank you Mr. Stocker!
We are working very hard to accomplish our goals. My wife is a chef and has experienced this uncomfortable situation during her professional life. I, personally, detest people yelling at each other when they want to communicate. People who support this form of “communication” must understand the psychological aspects of the person being yelled to stop doing it. We believe that when they realize all the problems, as rational human beings, they will cease the behavior. With patience, we will be able to encourage many kitchen employees to practice leadership!
I really like the stop yelling in the kitchen philosophy.
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